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Can I pick up an online ticket order in Italy?

New Member

I am traveling from Milan to Switzerland and am wondering if it is possible to retrieve my purchased ticket from a station in Milan. 

Re: Can I pick up an online ticket order in Italy?


Hello @ahuller 

If you're buying the ticket on and it says "Online Ticket", you'll receive it vie E-Mail. But if you have to get the ticket on a SBB counter in switzerland, I would recommend you to buy the ticket directly via or on the trenitalia counter. 

Greetings, VlaznimA.