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Can I exchange tickets?

New Author
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As of Sept. 14, 2019, it has booked two second-class Saber Day pass tickets. I'd like to exchange these two tickets for first class. Because the first and second class amounts were the same at 88chf when I made the reservation today. I wish I could exchange tickets.

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Moderator
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Hi @Rock-Bro 

Please fill in the refund request form for special offers.

Kind regards
SandraI