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After 9 o'clock SBB multipack expiration extension

SOLVED
nrr1
Traveller (bronze)

A few years ago I purchased a SBB multipack valid after 9 o'clock on weekdays [valid only with a 1/2 fare card], I've used 5 dates, I have 1 day left. The card expired on 21.08.2020, now that travel from the USA to Switzerland is possible I'd like to use my last day. Have the expirations been extended?

1 ACCEPTED SOLUTION
nrr1
Traveller (bronze)

This is a follow-up to my original question.

When I arrived in Switz. on Aug. 18, at the SBB ticket counter in Zurich Flughafen, they refunded the 6th coupon.

I was pleased with the outcome.

View solution in original post

3 REPLIES
SandrineB
Traveller (platinum)

Hello @nrr1 

After the expiration of the validity, the multipack is no longer valid. To possibly extend the last trip, contact a counter upon arrival in Switzerland.

Greetings, SandrineB

nrr1
Traveller (bronze)

Yes, I'll go to the SBB ticket counter. I was hoping that there was some policy already in place to deal with my situation, since travel to Switzerland was not possible until June 26 (due to COVID).

Thanks.

nrr1
Traveller (bronze)

This is a follow-up to my original question.

When I arrived in Switz. on Aug. 18, at the SBB ticket counter in Zurich Flughafen, they refunded the 6th coupon.

I was pleased with the outcome.