Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You can discover and actively shape the digital services of SBB here.


Back Forward

Step 3

You will find tips and tricks about train travel here.


Back Forward

Step 4

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our support pages for all questions regarding your ticket bookings.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, e-mail, credit card numbers, etc.).
Highlighted

Add ticket to apple wallet

New Author
0 Likes

Just a month ago I purchased tickets and I remember I managed to put them on the apple wallet. Now I can't find the button that let me do that.. I'm thinking maybe it's because of the new iOS update? Still there should be a way... Btw, my trip is two weeks from now (maybe it will be available nearer the depart day?)

Highlighted

Re: Add ticket to apple wallet

Moderator
0 Likes

Hello @catkat96,

To save your tickets in wallet you can select the three points as you see in the attachment.

Have a nice day

SamanthaAd

Highlighted

Re: Add ticket to apple wallet

New Author
0 Likes

@SamanthaAd When I click on that only "refund ticket" option appears... also I uninstalled and installed the app just in case and it's still the same.

Highlighted

Re: Add ticket to apple wallet

Moderator
0 Likes

Hello @catkat96 

We recommend you to contact our ticketshop support directly. Please send us a screen shot, so we can see where the problem is. You can reach the support by mail: ticketshop@sbb.ch

Have a nice day

Greetings, SandrineB