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A ticket with wrong date

whtjdal1769
New Member
‎17.05.2018 10:32
Hi,I want to request my wrong booking to change the date. I am traveler, so I had a mistake. I can show you my validity for buying new ticket with right date. If you ask me to buy a new individual ticket, I can do this. It's my mistake and I am really sorry for this, but I should change my ticket. Please help me to refund my ticket. Right date is 12.06.2018/Wrong date is 01.07.2018 My ticket number is 123878469 . Please help me.
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1 REPLY
KilianS
Traveller (gold)
‎17.05.2018 14:21

Hey @whtjdal1769

 

Use the form on the following page: https://www.sbb.ch/en/business-travel/businesstravel/questions/erstattungsantrag-onlinetickets.html 

 

Regards Kilian

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