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Swiss Pass login, but transfered to "Ticket shop"

KY
New Member
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Hi

I did SwissPass Login, and tried to buy a ticket from Zermatt to Milan.

When I select "the purchase" button, the page is transfered to "SBB Ticket Shop" and login is no more valid. The site requests Login again, but SwissPass Login username/password can not be used...??

I had to creat new username\password, but it seems these two user accounts are not linked? Do I need to creat two different user accounts?

Can't we buy an internatial ticket (Swiss to Italy) with "SwissPass Login" user account?

Please kindly advise.

Best regards,