Reservation Seats online

[Ho113]

I make a seat reservation on line from Olten to Lausanne for  IC5 1514 Time 10:02 -11:45  On 11.03.2019, 14:35, Visa payment No.8110045 HK$80.64 / CHF 10.

But all finished payment and summit, finally no answer on the computer, I have been checking the bank was paid.

Looking for your early reply,

Thank you very much,

Best Regards,

[Ho113]

Re; Reservation Seats online

On 11.03.2019, 14:35, I make the seat reservation on line; from Olten to Lausanne for IC5 1514, time 10:02-11:45
on 28.03.2019, Visa payment, No. 8110045 HK$80.64 / CHF10.-,
But all finished the payment and summit, finally no answer on the computer, I have been checking the bank was paid. Can I cancel the above order?

On 14.03.2019, I make the same seat reservation again, Order No. 131411064.

Thanks very much,
Best Regards