Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).
I am not able to register my Swisspass neither with the mobile app nor through the web client. I always receive: An unexpected error ocourred. Please try later.
