ticket

[medik]

Hello!

I bought tickets for two adults

and received tickets in the mail with one name and one barcode

how to find out a ticket for one person or two?

[schwarzd]

Hi @medik 

As @RolandP already mentioned, this is an “e-ticket” of the SNCF company “TER Auvergne-Rhône-Alpes”.

On the website where you bought this ticket, you can check the details or ask for assistance.

I have found two sites to search bookings:

TER (only available in French)
https://www.ter.sncf.com/auvergne-rhone-alpes/order-consultation

SNCF Connect (available in English)
https://www.sncf-connect.com/app/en-en/trips/search

Hope this helps.

Best regards,

Daniel

PS, please do not post personal information or tickets in a public forum. Otherwise, unauthorized third parties could access your booking.

[RolandP]

Hello @medik 

As this is a French Railways ticket, you have to check with their customer support. This ticket is not valid in Switzerland.

Best regards,
Roland