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refund

SOLVED
Jungeunpark
Traveller
hello
I bought a Super Saver ticket and now I know the date is wrong
I bought a ticket for August 5th, but my companion bought the wrong ticket for August 6th. I know this is a non-refundable ticket, but I'm very sorry to ask. Is it possible to get a refund?

 

1 ACCEPTED SOLUTION
RolandP
Frequent Traveller

Hello @Jungeunpark 

No, in this case a refund is not possible.

Best regards,
Roland

 

Antwort hilfreich? Danke für deinen Like oder Markierung als Lösung :: Reply helpful? Thank you for giving it a like or mark it as solution.

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1 REPLY
RolandP
Frequent Traveller

Hello @Jungeunpark 

No, in this case a refund is not possible.

Best regards,
Roland

 

Antwort hilfreich? Danke für deinen Like oder Markierung als Lösung :: Reply helpful? Thank you for giving it a like or mark it as solution.