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Please use our help & contact area for all questions regarding your ticket bookings and for refunds.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Swiss Travel Pass, travelcards and tickets

You will find everything here on the topic “Swiss Travel Pass, travelcards & tickets”.

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Inquiry Regarding Saver Day Pass Refund Policy

1
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183

Refund Status

1
0
98

How to use the Swiss Half Fare Card on the SBB App

3
0
388

Ticket cancellation and refund

1
0
90

Travelling from Zurich to Milan via scenic route

1
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91

How to get tickets bought as a guest into SwissPass/SBB account

3
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455

Swiss travel pass not received by email

2
0
154

Travel with pets?

1
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98

Special Day Pass

2
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161

Availability of Super Saver travelcard

1
0
77

The payment has been done and I don't have my tickets!

3
0
194

Type of passes to buy

3
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175

환불

3
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210

Travel to Switzerland in month of Oct 2023 plan to get the Tell-Pass.

1
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90

Paris to Zermatt November 2, 2023 Ticket Availability

1
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97

Ticket cancelation

2
0
137

Saver Day Pass and other tickets cancellation

1
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103

My Ticket Does Not Show The Specific Train And Departure Time I Selected

1
0
76

Purchasing yearly GA after promotional one month GA has expired

2
0
143

Customer number

4
0
331

Refund

1
0
124

Question on "Friends Day Pass for Youth" promotion

7
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1.2K

Sbb ga voucher

2
1
197

How do I pay after getting the message, payment could not be finalized. Please check card details.

2
0
138

Promo

1
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98

Point to Point ticket

1
0
153

Refund of Swiss Half fare card

1
0
243

Saver Day Pass Questions

11
0
1.7K

Is it possible to make a seat reservation for point to point ticket purchased as guest?

1
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122

Able to top up on wrong ticket purchased online with the conductor?

4
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262

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Wylerstrasse 123/125
3000 Bern 65
Switzerland

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