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Whether a refund is possible for the purchase details before applying the SBB discount

New Author

I paid for the train before I got the SBB half-fare card.
Can I apply a half discount after the refund for the purchase details?


Hello @Seongeun , you can buy a new ticket with your half fare and then request a refund for the ticket you paid full fare for. kind regards MelanieD

Hello. I have one more question. Can I request a refund online? Or do I have to go directly to the SBB station?😊 

Hello @Seongeun 

A refund is possible online directly via the refund form.

Have a nice day. Kind regards GiuseppeL