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Hello and welcome to the SBB Community. What would you like to do?
We would like to travel from Zurich HB to Zurich Aiport on 17 Nov 2018 and want to buy the ticket online in advance.
We notice the ticket states :
Valid: Sun, 18.11.2018 dep 08:01
1 hour
does this mean we must take the train depart at 8:01 am or we can take any train from Zurich HB to the airport on 17 Nov 2018? the valid of 1 hours means valide from 08:01am to 09:01?
Thanks.
Hello @liuli_0415
Thank you for your request.
Yes, the ticket is valid between 08.01 and 09.01 on the chosed day. You can go to any train in direction Zürich Airport after 08.01 o'clock and you have to arrived before 09.01 o'clock at Zurich Airport. Please check the date of validity on you ticket, because you have written once the 17. November and once the 18 November.
If you have bought the ticket for the wrong day, please contact our Online Support: ticketshop@sbb.ch
Kind regards,
MarinaZ
Hello @liuli_0415
Thank you for your request.
Yes, the ticket is valid between 08.01 and 09.01 on the chosed day. You can go to any train in direction Zürich Airport after 08.01 o'clock and you have to arrived before 09.01 o'clock at Zurich Airport. Please check the date of validity on you ticket, because you have written once the 17. November and once the 18 November.
If you have bought the ticket for the wrong day, please contact our Online Support: ticketshop@sbb.ch
Kind regards,
MarinaZ
Hi MarinaZ:
Thank you so much for the prompt reply , we would go ahead to purcase the tix online for 18th Nov .
Have a nice day.