Betreff: Unable to purchase international journey ticket

[Laura9111]

Hello,

I am trying to purchase a ticket from Busto Arsizio to Malpensa T1, but I am receiving the following note:

The offer cannot be shown for the whole journey.

You have the following options

• For transfer connections: split the booking into sections (oder legs).

• If necessary, an offer can be booked online (see below)

• You can order your journey at the SBB Contact Center 0848 44 66 88 (CHF 0.08/Min).

I tried splitting my ticket up for each stop, and I received the same message. I do not see anyplace below where the offer can be booked online. In case it makes a difference, I am in the "young person" age category.

[James-oc · Accepted solution]

Hi, 

Google Trenitalia. book it over there on the Italian website.

J

[Laura9111]

Thank you!

[GiorgiaB]

Hello @Laura9111 

Thank you for your message.

The ticket for this travel is not available at the SBB.

I wish you a nice day.

Kind regards, GiorgiaB