Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our help & contact area for all questions regarding your ticket bookings and for refunds.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Tried to buy ticket online as guest user, credit card charged but ticket not received

Deeepaksharma26
New Author

My Credit Card is charged but did not receive ticket.

Attempted to buy ticket online as Guest user.

Any help, how to get refund? 

2 REPLIES
Deeepaksharma26
New Author

Issue resolved. I called bank, they were doing some system update which caused this. Thank you!

Great, can you mark your post as resolved, please?

Best regards,
Roland

Antwort hilfreich? Danke für deinen Like oder Markierung als Lösung :: Reply helpful? Thank you for giving it a like or mark it as solution.