REFUND TIKET, IMPORTANT. THANKS.

[Kimberly13]

I bought a Supersaver Tiket to Geneva by mistake on SbbMobile. I can't use it or change the date, how can I get a refund? I need a solution, please. Thankyou. 

[StéphanieB1]

Hi @Kimberly13 

You can find info about refunds here: Help with supersaver tickets | SBB help & contact

If you are still uncertain, you can also contact us by phone or via chat. You can find our contact here: Overview | SBB help & contact

Have a sunny day,
StéphanieB