Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our help & contact area for all questions regarding your ticket bookings and for refunds.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Need to cancel my ticket

CL1120
New Author
‎21.03.2019 06:44

Please help me to cancel my wrong order.

The order no:465502307  3persons

0 Likes
1 REPLY
ValerieS
Traveller (platinum)
‎21.03.2019 14:12

Hello @CL1120 

Please fill in the refund request online on our website:

https://www.sbb.ch/en/travelcards-and-tickets/buying-options/refund-request.html


Greetings, ValerieS

0 Likes

Contact

SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

Clients help each other:
The SBB Community is the digital center for questions about the railway and everything in connection with it.

Social Media

The company