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I want to ask about the refund

New Member


I just bought a ticket from Basel to Interlaken.

But I think I had booked a Half-Fare Card Ticket. (I'm not sure, but I guess so.)

I was gonna book for a super saver ticket. 

And I actually clicked a super saver ticket button on the top of the website so I thought it was a super saver ticket.  

So, I want to get refund and buy a new one.

Can I get refund? Now I know there's no super saver tickets left on the day I want to leave.

Please let me know if it is possible to get refund.

Thank you,



New Member

Let me know if you need any of my information


Thank you,

Hey @hakwoo3545

Please use the following form for a refund of the Supersaver Ticket:

Regards Kilian