I bought a monthly seven25 travelcard from abroad.

[Eri]

Will the SwissPass show in my app after 10 days or will it ship to my address in Albania.

[byrek]

ku je mer daku

[EllenvS]

Hi @Eri 

If you still don't have SwissPass Card you can purchase one on www.sbb.ch with the identity check  as part of the purchasing process. To complete the check, you will need a passport or an ID card and a smartphone with a camera. You will also need a recent, high-quality, digital passport photo.

For further questions please call our Contact Center on 0041 848 44 66 88 (CHF 0.08/Min. - 24h / 7 days per week) so we can better advice you. If this number doesn't work, please try 0041 51 225 78 00.

Best wishes. EllenvS.

[Eri]

I already bought the SwissPass, what am asking is will i receive a digital copy on e-mail or will it ship to my country as a physical copy.

[FatimaH · Accepted solution]

Hello @Eri

If you have already made the purchase, you will usually first receive a transitional SwissPass by e-mail for the use of the subscription. The card will be sent to the indicated address.

I wish you a nice day.

Kind regards,
FatimaH