Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our help & contact area for all questions regarding your ticket bookings and for refunds.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

How to manage two passengers with half fare cards on one mobile device?

Natalieboulos
New Member

My partner and I are traveling from the US with only one phone plan. We are trying to book our tickets through the SBB mobile app but aren’t sure how we can manage purchasing tickets for two people using two half fare cards on a single mobile device. 

1 REPLY
Chiara_S
Moderator

Hello @Natalieboulos 

You can buy tickets for more than one traveller in the SBB Mobile app, by adding the passenger and editing the data before you proceed with the purchase. Both tickets will then appear on your app (Section "Tickets & Travelcards"). Here you will find more information.

For each Half Fare Card, you will receive a confirmation e-mail with a copy of your pass, which you can show during ticket inspections. All you need is to have access to the mailbox from the mobile phone you will be using (or you can save the two digital passes on your phone). Or, if you create an account on SBB.ch before purchasing, you can view your Half Fare Card by logging into the SBB Mobile app with the same email and password. 

I wish you an amazing stay in Switzerland.
Chiara_S