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How to get Snow25 refund when station was closed?

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teymourb
Traveller
‎16.01.2023 10:56

Crans-Montana station was closed on Sunday 15.01.2023 due to windy conditions. How can I get a refund for my Snow25 ticket? Is there anyway to do so other than calling?

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1 ACCEPTED SOLUTION
RolandP
Frequent Traveller
‎16.01.2023 22:12

Hello @teymourb 

Please request your refund here, there is a specific category for Snow25: Refund of tickets purchased online and via mobile | SBB help & contact

Best regards,
Roland

Antwort hilfreich? Danke für deinen Like oder Markierung als Lösung :: Reply helpful? Thank you for giving it a like or mark it as solution.

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1 REPLY
RolandP
Frequent Traveller
‎16.01.2023 22:12

Hello @teymourb 

Please request your refund here, there is a specific category for Snow25: Refund of tickets purchased online and via mobile | SBB help & contact

Best regards,
Roland

Antwort hilfreich? Danke für deinen Like oder Markierung als Lösung :: Reply helpful? Thank you for giving it a like or mark it as solution.

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