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How to buy a Swiss Pass

New Member

Hello, I tried to buy a Swiss pass for 4 days, but it says that I need to contact support, do you know what can I do?

Frequent Traveller

Hello @cristian09 

Try buying it from the Switzerland Travel Centre, owned by Switzerland Tourism organisation and SBB:

Experience has shown that buying from the STC is causing less issues in the payment process.

Best regards,

Antwort hilfreich? Danke für deinen Like oder Markierung als Lösung :: Reply helpful? Thank you for giving it a like or mark it as solution.

Hello @cristian09 

Thank you for your enquiry.

I am not aware of a general error. Please delete your browser history and restart the purchase. Use a different browser (Google Chrome instead of Safari etc.)
For direct help contact the Contact Center at +41 848 44 66 88 (CHF 0.08/min.) or from abroad at +41 51 225 78 00.

Have a nice day. Greetings ZoeS