Solved: Re: Fraudulant transaction on my credit card - SBB CFF FFS Community

tusharkelkar · ‎20.03.2023

My credit card was charged for an amount that I didnt transact for. It was within 10 mins of I doing a transaction to buy half fare card. How do I file complaint with SBB.

RolandP · ‎20.03.2023

Hello @tusharkelkar

As a first measurement you should contact your credit card provider.

In a second step, please fill in this form: https://www.sbb.ch/en/help-and-contact/customer-service/praise-comments/claims-complaints.html

Best regards,
Roland

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View solution in original post

RolandP · ‎20.03.2023

Hello @tusharkelkar

As a first measurement you should contact your credit card provider.

In a second step, please fill in this form: https://www.sbb.ch/en/help-and-contact/customer-service/praise-comments/claims-complaints.html

Best regards,
Roland

Antwort hilfreich? Danke für deinen Like oder Markierung als Lösung :: Reply helpful? Thank you for giving it a like or mark it as solution.

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Fraudulant transaction on my credit card