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First name and last name input incorrectly in saver day pass

SOLVED
Evavava2023
New Author

Hi

My friend bought 3 saver day pass for 24/07/23.

After purchase completed, we found out the first name and last name are put in the other way round, eg surname should be Alexander, last name should be Mary. But we put as surname Mary and last name Alexander. Are we still able to use those saver pass? Or we need to get it change? Waiting for advice. Thanks a lot. 

1 ACCEPTED SOLUTION

Hello @Evavava2023 

Not it's not a big problem, because your name is written correct.

Greetings, AuroraD.

View solution in original post

3 REPLIES
AuroraD
Moderator

Hello @Evavava2023 

You don't need to change it, you can use it.

Greetings, AuroraD.

Thanks a lot. 

Just one more question to follow up. As I will buy the half fare card to use with the saver pass, the half fare card have the correct name order,  will there be an issue if the saver pass is not ? 

Hello @Evavava2023 

Not it's not a big problem, because your name is written correct.

Greetings, AuroraD.