Change email address

[HAN]

You entered an incorrect email address while purchasing Saver Day Pass. Please tell me your email address, not your phone number.

[ZoeS · Accepted solution]

Hello @HAN 

If I understand correctly, you used the wrong email address when buying online and now you don't receive a ticket?
You can contact the Contact Centre using your personal details, but you can contact them in writing via the contact form. You can find this in the app or here: sbb.ch/help-and-contact 

Have a nice day. Greetings ZoeS

[RolandP]

Hello @HAN 

What is the issue exactly?

Best regards,
Roland