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Cancellation Request

YU
New Author

I would like to ask abou two matters as below. 1. Oder No-417206728 I have made a duplicate booking which is Oder No-417206728 and Order no-417206565. As you may know they are same itinerary, please kindly cancel Oder No-417206728. 2. Oder No-417206622 I have changed my schedule, please kindly cancel Oder No-417206622 . I am looking forward to hearing from you asap. Thank you. Best regards, Yun

1 REPLY
DavideC
Traveller (gold)

Hi @YU

I have seen that you already had contact with our colleagues from the ticketshop.

Regards
Davide