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This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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You can discover and actively shape the digital services of SBB here.


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You will find tips and tricks about train travel here.


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You will see the latest posts from all areas of the Community here.


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SBB Mobile

To forget sleeping bag

Travel from Chur to Zermatt in October

Rhine Falls, Schaffhausen and Stein am Rhein

Where to buy ticket on bern platform

Ticket not produced but paid twice

I want refund

I booked a saver day pass for 11 October 2019 by mistake

SBB App charged me 3 times for tickets but gave me an error my card was declined

Swiss pass error

Merging added my companion's ticket to my app account

I want to add the ticket I bought(before sign up) to mobile.

Tickets purchased before getting app

Swiss Hal Fare Card

Change plat time

Booked wrong ticket, how can I cancel it?

Cannot delete trip on app

Ticket purchase Fail

Change of payment method

Lost iPhone

XVA -1009

Wrong Time

Ticket purchase failed

Does it work?

Which tickets are better to choose?

Supersaver ticket refund

Our most active members

Contact

SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

Clients help each other:
The SBB Community is the digital center for questions about the railway and everything in connection with it.

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