Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You can discover and actively shape the digital services of SBB here.


Back Forward

Step 3

You will find tips and tricks about train travel here.


Back Forward

Step 4

You will see the latest posts from all areas of the Community here.


Back End tour

Supersaver ticket refund

New Member
0 Likes

Hello, I bought 3 tickets with wrong date and time by mistake last night.  I go to ticket counter and ask for refund, but the staff say refund is not applicable to supersaver ticket while I can see refund is made from this forum.  May I know how I can make it?

 

Wrong date and time: 29 July (Mon), 9:05

Correct date.and time: 28 July (Sun), 7:05

Ticket number:

1) 460941695710

2) 791889510504

3) 676338441876

 

Please help ASAP.  Thanks in advance

 

Highlighted

Re: Supersaver ticket refund

Moderator
0 Likes

Hi @Amy1 

Thank you for your request

From here I can't help you. Please contact our staff directly at +41 848 44 66 88. My colleagues can help you.

Best regards
NicolasK