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Hello and welcome to the SBB Community. What would you like to do?
I just downloaded SBB Mobile app, as it seems there are "supersaver" tickets in there. Well i enter the app and there NO SINGLE BUTTON saying ""SEARCH tickets""! There is a big red round button saying START, but thats for bus nearby... after some time of stress i find that u have to enter the button "Timetable" to search for tickets. Guys, this is not very clear! Switzerland needs urgently to become more technological, more user friendly, UX, you know? Have a look on the Dutch train website www.ns.nl and get inspired. For god sake, make it easy, Clear, and Friendly! Technologically focused! Thank U!
Thank you for your feedback. Please excuse that the app has brought you some difficulties.
I will transmit your feedback to the responsible people.
I wish you a pleasant day
Greetings Laura