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Refresh login error/Session expired error

New Author
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20181216_212115.jpg

For some reason I keep getting this error even after I logged in. This makes the app useless. I've already reinstalled the app but it didn't help. What should I do? 

Re: Refresh login error/Session expired error

Moderator
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Hallo @amirhomme

Looks like the keystore is not working correctly on the device and therefore the tokens are not stored. Therefore I recommend you to log in again after some time. This is probably due to the installed OS. There is nothing we can do here. 

Kind regards
ManuelaPf