Quick ticket option is disabled in sbb app

Bani

I cannot see the quick ticket option in my app anymore. Its disabled.

AferditaH

Hello @Bani

Thank you for you query.

We are not aware of a malfunction at the moment. Please contact ticketshop@sbb.ch.

I wish you a nice day.

Kind regards,

AferditaH

ortalsen

The same for me. I'm from Lausanne.

ortalsen

It's the same for me too (and my boyfriend). We are from Lausanne.

Rosie

Hello,

Quick tickets option in SBB application is not working for me too.
kind regards

JLeung

Hi! I have the same problem on my app. Had not been working for a few days.

Valmont1978

Have the same issue, also live in Lausanne

EleonoraS

Thank you for your posts. We just received un update on this matter:

We are aware of the error and are working on a solution. This will be integrated into a new version at a later date.

You have the following options to buy the ticket via the SBB Mobile App:

1) Select a connection in the timetable and click on "Price/Purchase".

2) Enter the starting point and destination in the "Tickets" tab without a comma.

Please excuse the inconvenience caused. I wish you all a happy Easter!

Kind regards,

EleonoraS