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Back End tour
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Purchased a ticket in the SBB Mobile App.

New Author
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As the title says, I didn't notice that the app sets by default as a half fare card user, and when I received the ticket, I noticed my mistake.

What can I do now? Can I change that? Cancel the order? Can I get away with it in the train or they will ask for the card?

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Moderator
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Hello @warmachine2 

Thank you for your query.

You will find all necessary information about your question in the following link: https://www.sbb.ch/en/travelcards-and-tickets/buying-options/refund-request.html

I wish you a nice Sunday.

Kind regards,
FatimaH