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Is Swiss pass in app alone valid?

New Member
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Hi,

I was asked by a ticket controller to show the physical card for my yearly half price card. However, I was under the impression that I can show my pass in the SBB APP? 

Now I am confused, do I have to get a new physical card and have it with me all the time? 

Thank you in advance.

Re: Is Swiss pass in app alone valid?

Moderator
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Hallo @Booyi,

Yes, if the controller ask, the customer have to show the Swisspass card. The physical card must be with you all the time. 

Have a nice day

SamanthaAd

 

Re: Is Swiss pass in app alone valid?

New Author
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Why?

 

Is it to disturb customers?

 

To hold back on innovation?

 

Because you do not trust people who purchase your service all year long?

 

Tell us SBB, what are your reasons for being such a pain?