Register in the SBB Community with your SwissPass login.
If you do not have a SwissPass login, you can create one free of charge on the login page. Then select your user name for the SBB Community.
Alternativelly you can also register with your Facebook login.
Register with your existing Facebook login. Then select your user name for the SBB Community.
This is where customers help other customers. Find useful information in existing discussions or ask your questions.
You can discover and actively shape the digital services of SBB here.
You will find tips and tricks about train travel here.
You will see the latest posts from all areas of the Community here.
Hello and welcome to the SBB Community. What would you like to do?
The pass was booked by mistake, I was just looking through options. App had my credit card details and it just got booked . Is it possible to cancel it or atleast transfer it to some one else ?
any help on this issue is much appreciated .
thanks in advance ,
Please note the informations in the refund request form and complete it if applicable: