Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Highlighted

Half fare Card not pulled

New Member
0 Likes

I have a valid half fare card and normally that information was pulled into the app via the Swiss Pass. For some reason this doesn’t work and the app only provides me with full fare prices.

Highlighted

Moderator
0 Likes

Hey @URI and sorry for the late response.

If you still having issues with the tickets and your half fare card, I recommend you to re-login in the SBB mobile app. After this procedure you'll receive the correct price.

Greets, VlaznimA.