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Easy ride not working after reactivating location

New Member
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easy ride was not working due to the app’s inability to precisely locate me. I switched location on and off in the iOS>SBB settings, then got stuck with the message “location access is insufficient or deactivated” effectively killing the easy ride feature altogether.

Quitting the sbb app and relaunching doesn’t help.

Sounds like a bug to me


Using app v. 9.10.0 (140), iOS 13.3, iPhone 11 Pro

Re: Easy ride not working after reactivating location

Moderator
0 Likes

Hi @Dokterdok

Thank you for your request.

If you enter the SBB Mobile app settings of "Location" => "Always", it works perfectly.

You will find all the information under the following link: https://www.sbb.ch/en/timetable/mobile-apps/sbb-mobile/easyride/faq.html 

Best regards
NicolasK