Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Highlighted

Can i get a full refund

New Member
0 Likes

Im living in south South Korea.

I bought save day pass ticekt for my wedding travel. But now in Korea the number of people infected with corona virus is getting increasing and the number of country which restrict Korean is also getting increasing. So I decided to change my schedule. Im so sad with my decision but now Im so worried that I will be isolated because of virus. Could i get full refund?? Please help me

Highlighted

Moderator
0 Likes

Hi @김동훈 

Thank you for your request.

Please contact my colleagues directly (ticketshop@sbb.ch). It is important that you mention your order number from the SaverDayPass in your e-mail.

I wish you all the best.

Best regards
NicolasK