Bus ticket purchased wrong time

[Mak222]

By mistake I purchased one way bus ticket for 9:30 AM instead of 11:30 am, is this ticket still valid?

[JulieL]

Hello @Mak222 

Thank you for your request.

Unfortunately, without access to your ticket, I cannot give you an exact answer. If the purchase was made online, I advise you to contact my colleagues directly by phone on 0041 (0)848 44 66 88 (CHF 0.08/min) or by e-mail: ticketshop@sbb.ch.

I wish you a nice afternoon.

Best regards,
JulieL