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Bought wrong ticket

New Author
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Hello. I bought wrong tickets for tomorrow. But today I will go Milano.  Can not cancel the tickets tomorrow. May I use email to cancel it ? Thank you. 

Re: Bought wrong ticket

Moderator
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Hi @Yangnuo7 

Thank you for your request.

From this communication channel I cannot help you. Please contact my colleagues directly by phone at +41 848 44 66 88.

Thank you for your understanding.

Regards
NicolasK