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Booked wrong ticket, how can I cancel it?

New Member
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I made a mistake and booked a ticket that reversed my journey.. how do I cancel a booking using the app?

i will not take this journey and booked the correct ticket. I want to avoid paying twice. 

Re: Booked wrong ticket, how can I cancel it?

Moderator
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Hello @SteveD 

Please fill in the refund request on the following link: https://www.sbb.ch/en/travelcards-and-tickets/buying-options/refund-request.html

I wish you a nice day.

Kind regards.

GiorgiaB