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Betreff: Deaktivierung Bestätigungsmail nach Ticketkauf

New Author
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How can we cancle confirmation if you find something then do tell.

many times had to cancel plans for any reasons need to know about canclation.

Thank you

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Moderator
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Hi @allen1379 

It is not possible to deavtivate a confirmation e-mail confirming your purchase.

Please find the refund request forms here:
www.sbb.ch/en/refund-request

Kind regards
SandraI