Add Half Fare Card to SBB Mobile App

[Scott]

Hello!  I purchased a Half Fare Card for our upcoming holiday to Switzerland.  I did not buy it through SBB.ch or the SBB Mobile App.

I have the printout, but I want to add it to my SBB Mobile profile.  I was able to do this last year, but I cannot remember how to do it now.  

Can someone help?

Thank you!

[MarinaZ]

Hello @Scott 

Have you bought a yearly Half Fare Card or only for one month?

If you have bought the yearly Half Fare Card you can log in in the app and then you can go to "Settings". Under "My Swisspass" you can add the Half Fare Card in the app. If you have bought the monthly Half Fare Card you can not add it on the app.

I wish you a nice day. 

Kind regards, 

MarinaZ

[Scott]

Thank you for your response.  Yes, it is a one-month Half Fare Card.  The strange thing is that when my family visited Switzerland last summer, both my wife's and my own one-month Half Fare Cards were in the SBB Mobile app (along with the Family Pass).  It made presenting our tickets much easier, and I was hoping to do that again.

[MarinaZ]

Hello @Scott 

Sorry, my answer was not correct. If you have bought the Swiss Half Fare Card with Login, you can show the Swiss Half Fare Card also in the application. Proceed as follows:

- log in with your Swisspass-Login in the SBB Mobile App

- click on "Trips and tickets"

There you should see the Swiss Half Fare Cards. 

If it does not work, pleas contact directly our Online Support: ticketshop@sbb.ch.

I wish you a nice day. 

Kind regards,

MarinaZ