Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You can discover and actively shape the digital services of SBB here.


Back Forward

Step 3

You will find tips and tricks about train travel here.


Back Forward

Step 4

You will see the latest posts from all areas of the Community here.


Back End tour

1-2 Zone extension

New Member
0 Likes
 

Re: 1-2 Zone extension

New Member
0 Likes

When I am using the option of 1-2 zone extension to buy the ticket , the purchase ends up with the local ticket.
ex I am in Zurich and selected to buy a 1-2 zone extension ticket, the ticket is showing up as zone 110 ticket. This has happened earlier too  and have had to then get off the train and buy another ticket .. 

Re: 1-2 Zone extension

Moderator
0 Likes

Hello @Vembar 

Thank you for your query.

In order to advise you on the best way, please send an e-mail to ticketsohp@sbb.ch with screenshots and the details of the problem that you had (stretch, time, date).

I wish you a nice day.

GiorgiaB