Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

Back Forward

Step 3

You will see the latest posts from all areas of the Community here.

Back End tour
New Member

my ticket is from zurich hb to intetlaken via bern on 2190928. just know train to interlaken at 21:06 is cancelled. i'm now on the train to bern . would youplease tell me how to get to interlaken west from bern? i need to get to inerlaken today. reference number is 42741333 42741334 42741335


Hi @lrx 

Thank you for your request.

From this communication channel, we have no information on ticket orders. Please contact my colleagues directly by phone at +41 848 44 66 88.

Thank you for your understanding.