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sbb mobile app keeps stopping after latest updates

mw0
New Author

I updated the sbb app today, and now it keeps stopping (crashing) in almost any function I try to use.

I can login to swisspass.ch, but as soon as I try to load my travelcards: crash. I search for a connection in the timetable: crash. etc...

So basically the app is completely useless on my Galaxy S7 now ...

Anybody else seeing this?

Maybe any ideas on how to fix this? (I have already reinstalled twice...)

Thx

2 REPLIES
FatimaH
Moderator

Hello @mw0 

We recommend you to contact our support via e-mail: ticketshop@sbb.ch

Hello @FatimaH 

Thanks for pointing!

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