Register in the SBB Community with your SwissPass login.
If you do not have a SwissPass login, you can create one free of charge on the login page. Then select your user name for the SBB Community.
The Facebook Login has been discontinued.
To claim your SBB Community account with your email, please follow the instructions.
This is where customers help other customers. Find useful information in existing discussions or ask your questions.
You will find tips and tricks about train travel here.
You will see the latest posts from all areas of the Community here.
Hello and welcome to the SBB Community. What would you like to do?
how can i reclaim a ticket I have accidentally purchased through the SBB app?
Hello @PJS Thank you for your query.Please use directly following form for a refund request: https://www.sbb.ch/en/travelcards-and-tickets/buying-options/refund-request.htmlKind regards,FatimaH