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mobile app not working because of SSL certificate

skatenato
New Author

Since a couple of days the SBB app is not working on my mobile when searching train connections, because of a SSL error.

Checking this in detail it seems that this is due to the fact that the hostname active.vnext.app.sbb.ch uses a SSL certificate issued by "*.sbbmobile.ch", that is not a trusted one.

Best Regards

Andrea

2 REPLIES
skatenato
New Author

Hello, thanks for your reply but here I’m talking about the iOS app on my phone not on my computer. And the issue is due to the fact that the SSL certificate is issued by a non standard CA. 
best regards 

RahelW
Moderator

Hello @skatenato 

The problems incurred in the SBB Mobile application could be due to your cookie settings. Please set your computer security settings to «medium». If this does not help, then adjust the cookie setting manually to «accept». Please do not hesitate to contact our call center under 0848 44 66 88 (CHF 0.08/Min.)  if the problem persists.

I wish you an excellent afternoon..

Regards RahelW