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improper billing

New Member

An improper charge was made to my card. 16CHF I would like a refund.


Hello @Graciellepinhei 

We cannot provide information about payments through this channel. Please call our Contact Center 0848 44 66 88 (CHF 0.08/Min) or +41 51 225 78 00 from abroad to find out what kind of payment it is.

I wish you an excellent start into the week.

Regards, RahelW