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entering zip code on mobile app

luigi1
New Member
‎06.07.2022 10:50

Hi

I just purchased a Swiss Pass and want to register it on the mobile app. It tells me to check my entries and I suspect it is the zip code it is not happy with. I enter the zip code as on my account but it still does not recognize this.  

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1 REPLY
VlaznimA
Pendler/in (Bronze)
‎07.07.2022 16:02

Hello @luigi1 

In this case I would recommend you to visit a staffed SBB counter or please contact the Contact Center at 0848 44 66 88 (CHF 0.08/min) - from abroad +41 51 225 78 00 with your request.

Thank you for your understanding and have a nice day.

Kind regards, VlaznimA.

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