Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).
When travelling with EasyRide, you check in before the journey and check out again after the journey. Afterwards, the ticket for this route will be calculated. You can find all the information at the following link: https://www.sbb.ch/en/timetable/mobile-apps/sbb-mobile/easyride/faq.html. For further questions, please contact EasyRide directly via the contact form.
When travelling with EasyRide, you check in before the journey and check out again after the journey. Afterwards, the ticket for this route will be calculated. You can find all the information at the following link: https://www.sbb.ch/en/timetable/mobile-apps/sbb-mobile/easyride/faq.html. For further questions, please contact EasyRide directly via the contact form.
